Let us introduce ourselves
Jürg Graf has extensive experience in strategy and management in the banking and technology industries. He enjoys tackling new challenges, drawing on his 40 years’ specialised experience as a line and project manager. He places a high value on clear and transparent communication, and has a talent for bringing teams together. In addition to implementing major international projects at banks and IT companies, his roles have included CEO of the Bern-based open source pioneer edorasware (now flowable). Prior to that, he was responsible for product development and complex IT customer projects at Avaloq Evolution AG in Zurich until 2010. Up to 2005, Jürg Graf held a variety of roles at UBS, finishing as Co-Head of Global Operations and Infrastructure. He enjoys exercising in his free time, and is the father of two adult sons.
Markus Venetz / lic. oec. publ.
As COO, Walter Herter is responsible for the monitoring, securing and optimisation of services for partners and clients. In compliance with the service level agreements (SLAs), he ensures the smooth running of all services and the Registration Authority Office (RAO). He also runs the Infrastructure and Platform Team (IT-OPS) and IT Support. In addition, he is responsible for introducing CRM and ITSM systems, laying the groundwork for ensuring that, in the future, partners and customers can access products and services in an efficient and automated manner. Walter Herter has more than 25 years of experience in senior management positions in the fields of managed services, customer service management and operations in the IT and telecommunications sectors. Thanks to his broad technical knowledge, his high degree of client and service focus and his strength in the area of change management, he makes a significant contribution to improving levels of client satisfaction and the client experience. The father of two sees himself as a pragmatic hands-on manager who maintains his work-life balance by enjoying sports outdoors together with his wife and their dogs.
Michael Widmer is a lawyer specialising in IT, and is responsible for the Group’s administrative functions. Together with his team, he ensures that the Legal, Finance and HR departments operate efficiently. He completed his law degree in Zurich before working in various roles in the telecommunications sector. He was General Counsel of the SwissSign for several years before taking up the position of CAO. Michael Widmer is a pragmatic, dynamic, solution-oriented team player with a flair for issues of digitalisation. He likes to spend his leisure time in the mountains, whether on the piste, on the water or on the bike trail.