Let us introduce ourselves
Markus Naef / lic. oec. HSG et lic. iur.
The development and implementation of the right financial strategy is just as much part of the CFO's realm of responsibility as financial, operational and payroll accounting and the provision of personnel and specialist management in these areas. Christoph Glatthard also coordinates the budget processes, ensures appropriate controlling activities, oversees the planning and monitoring of costs and provides advice to line managers and colleagues in relation to financial and business matters. As a business engineer and expert in the areas of accounting and controlling, he has been able to collect vast experience in the development, optimisation and management of finance departments in various fields including the machinery industry and retail and service sectors. He spent an extended period working abroad, primarily in India and the Asia-Pacific region. To maintain a balance, Christoph Glatthard can often be found outdoors taking part in sport, be this in the mountains or on his bike.
Markus Venetz / lic. oec. publ.
Dr Tom Sprenger
As CTO, Tom Sprenger advocates an efficient, traceable, and reliable approach to software engineering. In his role as CTO, he is also responsible for the strategic management of the service and technology portfolio and investment planning. Tom Sprenger has extensive expertise in IT and security, and proven experience as a manager. A computer engineer with a degree from the Swiss Federal Institute of Technology, Sprenger holds a doctorate in Technical Sciences from ETH Zurich. Before joining SwissSign Group, he spent years working for the IT security experts AdNovum in a variety of roles, most recently as CTO and member of the Executive Board. Tom Sprenger is a solution-oriented doer who thinks outside the box and feels at home when handling strategic and operational issues alike. He is married and has two children and strikes a healthy work-life-balance by doing sports in his free time.
As COO, Walter Herter is responsible for the monitoring, securing and optimisation of services for partners and clients. In compliance with the service level agreements (SLAs), he ensures the smooth running of all services and the Registration Authority Office (RAO). He also runs the Infrastructure and Platform Team (IT-OPS) and IT Support. In addition, he is responsible for introducing CRM and ITSM systems, laying the groundwork for ensuring that, in the future, partners and customers can access products and services in an efficient and automated manner. Walter Herter has more than 25 years of experience in senior management positions in the fields of managed services, customer service management and operations in the IT and telecommunications sectors. Thanks to his broad technical knowledge, his high degree of client and service focus and his strength in the area of change management, he makes a significant contribution to improving levels of client satisfaction and the client experience. The father of two sees himself as a pragmatic hands-on manager who maintains his work-life balance by enjoying sports outdoors together with his wife and their dogs.